Rochen Host Review 2024. Is rochen.com good web hosting in United Kingdom?
5 user reviews; 0 support responses; 0 testimonials; 7 products, 0 promotions, 4 social accounts; 1,927 domains; 1,433 hosted domains, Alexa #462186; 📆 listed 2007 (#5785)
11 Dudhope Terrace
Dundee , SCOTLAND DD3 6TS UK
☎ Phone +44 0 870 7606 387
📧 rochennoc@r...Website language(s): en-US
👪 Most Recent Customer Reviews
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Otherwise A Nice Guy (mitch@o...) / opentech
😞 tech is fine, people are terrible
Okay, here's my horror story. feel free to skip it.
Why I will be a former customer soon - they will shut your account off in 24 hours if they receive ONE SINGLE unsubstantiated claim that your website is cited in a junk mail message. *Not sent thru their servers* - just a message traversing anywhere on the planet that references one of your URL's.
Rochen notified me this morning that one of my URL's would be suspended (part of a reseller account) in 24 hours because the message header of what *they suspected* to be UCE that they included had my customers URL contained within. So, since 1 person on the planet complained that they received 1 message with my customers URL, my customer was violating Rochens AUP, and would be shut down.
I fully support Rochen in their anti-spam efforts. I fully back their right to do so.
I simply asked for a greater than 24 hour period in order to non-disruptively migrate my customers web content to a new host. I asked, since I presumed that [read more...]
Okay, here's my horror story. feel free to skip it.
Why I will be a former customer soon - they will shut your account off in 24 hours if they receive ONE SINGLE unsubstantiated claim that your website is cited in a junk mail message. *Not sent thru their servers* - just a message traversing anywhere on the planet that references one of your URL's.
Rochen notified me this morning that one of my URL's would be suspended (part of a reseller account) in 24 hours because the message header of what *they suspected* to be UCE that they included had my customers URL contained within. So, since 1 person on the planet complained that they received 1 message with my customers URL, my customer was violating Rochens AUP, and would be shut down.
I fully support Rochen in their anti-spam efforts. I fully back their right to do so.
I simply asked for a greater than 24 hour period in order to non-disruptively migrate my customers web content to a new host. I asked, since I presumed that [read more...]
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hazo (hh@m...) / almorabit.com
😠 Nothing special about this host except a truely careless support
I have hosted a website with this terrible company (obsessed of saving money and cutting corners) they claim to have a support but you need to be careful, as they do not offer tech support, Ive never asked them one thing (be it damn simple) and they have done it, always have to rely on my techies to do basic simple things, while other hosting companies tend to be helpful, rochen will never be. the easiest solution for them when you have loads of traffic is basically shut you off, despite the fact I told them that I suspect something is wrong about my traffic before. they are rude, and they have changed their security policy and the backup vault policy three times in less than a year, (which tells you a very bad security policy in the first place) I can backup my word with full logs which im keeping to lodge a court case against them.
I have hosted a website with this terrible company (obsessed of saving money and cutting corners) they claim to have a support but you need to be careful, as they do not offer tech support, Ive never asked them one thing (be it damn simple) and they have done it, always have to rely on my techies to do basic simple things, while other hosting companies tend to be helpful, rochen will never be. the easiest solution for them when you have loads of traffic is basically shut you off, despite the fact I told them that I suspect something is wrong about my traffic before. they are rude, and they have changed their security policy and the backup vault policy three times in less than a year, (which tells you a very bad security policy in the first place) I can backup my word with full logs which im keeping to lodge a court case against them.
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Brian (echard.brianw@g...) / datereview.com
😠 Support is horrible.
Love it when you have to tell them what domain you're opening a ticket for, when it's IN the ticket. That's just sets the tone for the type of half-ass support you'll get. If you don't have time to update a ticket within 24 hours it will be closed. Then you have to start all over again. The final straw was the point they told me to open a second ticket for another guy because the Joomla install wasn't working. I told them exactly where the install failed and they already had my credentials. They could have logged in as me and duplicated the error a million times but they wanted step by step instructions on what I did. They literally said, "Start with opening the browser." There is only one path to get to the install. It's not like I could have taken any different steps than the normal user. The answer is, they are condescending punks who act like brats when they don't understand a problem. I'll spend my money elsewhere. Oh, btw...the site when down because their server kept [read more...]
Love it when you have to tell them what domain you're opening a ticket for, when it's IN the ticket. That's just sets the tone for the type of half-ass support you'll get. If you don't have time to update a ticket within 24 hours it will be closed. Then you have to start all over again. The final straw was the point they told me to open a second ticket for another guy because the Joomla install wasn't working. I told them exactly where the install failed and they already had my credentials. They could have logged in as me and duplicated the error a million times but they wanted step by step instructions on what I did. They literally said, "Start with opening the browser." There is only one path to get to the install. It's not like I could have taken any different steps than the normal user. The answer is, they are condescending punks who act like brats when they don't understand a problem. I'll spend my money elsewhere. Oh, btw...the site when down because their server kept [read more...]
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📄 Editorial Review
🔧 Services: Web HostingDomain Registration⇔ Redirected from rochenhost.com
Founded in 2003, Rochen is an independent and private cloud provider configured on VMware virtualization. They provide in-house infrastructure and support and they have been a part of the Open Source community starting with 2005 ever since Joomla began. They are an eco-friendly hosting provider powered by renewable energy sources (wind power, biomass facilities) supported by their partnership with Green Mountain Energy.
The company provides the following web hosting products:
- Shared Hosting;
- Reseller Hosting;
- Cloud Hosting;
- WordPress Hosting;
- Joomla Hosting;
Shared hosting plans run on SSD storage and unlimited bandwidth. Speed is guaranteed through LiteSpeed Web Server, HTTP/3 and QUIC or Ultrafast PHP 7.4 that improve high speed. Servers are secured through features, like Let’s Encrypt SSl, WAF, Imunify360 for malware protection. With the reseller plan they provide, customers are offered advanced features: white-labeled plan with possibility for private label name servers and client Exec CRM license included.
Cloud servers are fully managed and powered by VMware. Cloud servers are configured on scalable hardware, so customers benefit from the flexibility to choose the processor, RAM, disk space or data traffic they find suitable for their needs. Cloud managed servers run on Cloud Linux 64-Bit, CentOS enterprise Linux 64-Bit. These are prepared to support multiple scripting languages (NodeJS, Python, Ruby, PHP, Perl), databases (MariaDB, PostgreSQL), as well as caching systems (LiteSpeed, Caching, Redis, Zend Opcache). There are multiple addons to choose from, including both system resources for server upgrade and software licenses depending on the customers’ preferences.
💰 Price & Cost
The company provides reasonable prices for their products. They are a risk-free company as they provide the standard 30-day money-back guarantee available for their products.
⌛ Reliability
There is no mention of an uptime guarantee.
🏢 Data Center
The company is registered in Dundee, Scotland. Besides this, they also own servers on data centers located in London, UK and Dallas, Texas.
✍️ Customer Support
Customers can contact tech support via e-mail, phone, chat or ticket support. They also provide an extended documentation which can be accessed by customers when they encounter issues regarding server management and control.
🔨 Control Panel
The company works with the regular cPanel control panel which is an easy-to-use administration tool and one of the most popular ones.
🎯 Conclusion
Rochen is a Scottish-based hosting provider with international recognition providing well-packed hosting solutions. Ever since Joomla started, back in 2005, Rochen has supported the project.They are also a green company and they offer great support options for customers to get in touch with tech support. However, there is no mention of an uptime guarantee here and they do not offer dedicated servers.
Overall, Rochen is a solid choice in the hosting industry as they provide solutions for different business types.
🌏 Server locations:
Dallas London
📢 Special pages
Website research for Rochen Host on October 31, 2020 by WebHostingTop
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📤 Rochen Host Website Products
| 🔧 Shared - 💻 Linux | Keep mouse over features! | 💰Price | 💿 Disk space | 📶 Transfer | 📆 Updated | 🆓 Free domain / 🔌 Allowed |
|---|---|---|---|---|---|---|
| Rochen Host Multiple Domain Hosting Plan 1 | features💳 Payment Methods : Credit / Debit / Prepaid Cards ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7 🔌 Hosted domains : 1 🆓 Free domains : 0 📌 Dedicated IPs : 0  20GB SSD Web StorageUnmetered Data Transfer Suitable for 25,000 views per month Free Website Transfer Free SSL Certificates Instant Activation 🔗 Plan URL : https://www.rochen.com/web-hosting/ | $4.95/mo. | 20 GB SSD | unmetered | 0 / 1 | |
| Multiple Sites | features💳 Payment Methods : Credit / Debit / Prepaid Cards ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7 🔌 Hosted domains : 10 🆓 Free domains : 0 📌 Dedicated IPs : 0 60GB SSD Web StorageUnmetered Data Transfer Suitable for 100,000 views per month 10 Free Website Transfers Free SSL Certificates Instant Activation 🔗 Plan URL : https://www.rochen.com/web-hosting/ | $7.95/mo. | 60 GB SSD | unmetered | 0 / 10 | |
| 🔧 Reseller - 💻 Linux | Keep mouse over features! | 💰Price | 💿 Disk space | 📶 Transfer | 📆 Updated | 🆓 Free domain / 🔌 Allowed |
| Reseller Plan | features💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : CPanel 🔧 Category : DNS ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7 🔌 Hosted domains : 50 🆓 Free domains : 0 📌 Dedicated IPs : 0  80GB SSD Web StorageSuitable for 150,000 views per month Separate cPanel for each site Private Label DNS Name Servers 10 Free Website Transfers Free SSL Certificates Instant Activation 🔗 Plan URL : https://www.rochen.com/web-hosting/ | $25.95/mo. | 80 GB SSD | unmetered | 0 / 50 | |
| 🔧 Cloud - 💻 Linux | Keep mouse over features! | 💰Price | 💿 Disk space | 📶 Transfer | 📆 Updated | 🔋 RAM / 📌 Dedicated IPs |
| Config 1 | features💳 Payment Methods : Credit / Debit / Prepaid Cards 🔧 Category : Backup, CDN, Fully Managed ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7 🔋 RAM : 4000 MB 💪 CPU : 2 vCPUs 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 0  Elastic ScalingUnlimited Page Views Global CDN Included 100% Uptime SLA High Availability Launch Assistance Full Server Management Managed Backups 24/7 Technical Support 🔗 Plan URL : https://www.rochen.com/managed-cloud/ | $200.00/mo. | 100 GB SSD | 5 TB | 4 GB / 0 | |
| Config 2 | features💳 Payment Methods : Credit / Debit / Prepaid Cards 🔧 Category : Backup, CDN, Fully Managed ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7 🔋 RAM : 8000 MB 💪 CPU : 4 vCPUs 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 0 🔗 Plan URL : https://www.rochen.com/managed-cloud/ | $350.00/mo. | 200 GB SSD | 5 TB | 8 GB / 0 | |
| Config 3 | features💳 Payment Methods : Credit / Debit / Prepaid Cards 🔧 Category : Backup, CDN, Fully Managed ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7 🔋 RAM : 24000 MB 💪 CPU : 8 vCPUs 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 0 🔗 Plan URL : https://www.rochen.com/managed-cloud/ | $770.00/mo. | 400 GB SSD | 5 TB | 24 GB / 0 | |
| Config 4 | features💳 Payment Methods : Credit / Debit / Prepaid Cards 🔧 Category : Backup, CDN, Fully Managed ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7 🔋 RAM : 64000 MB 💪 CPU : 24 vCPUs 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 0 🔗 Plan URL : https://www.rochen.com/managed-cloud/ | $1,740.00/mo. | 500 GB SSD | 5 TB | 64 GB / 0 |
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📊 Web stats
| ⚑ Targeting: | United States |
| 📂 Details for https://www.rochen.com/ | |
|---|---|
| 📥 Website DNS: | zoe.ns.cloudflare.com => 172.64.32.149 ( San Francisco ) / CloudFlare Inc. - cloudflare.com amit.ns.cloudflare.com => 108.162.193.63 ( San Francisco ) / CloudFlare Inc. - cloudflare.com MX::alt4.aspmx.l.google.com => 74.125.200.27 ( Mountain View ) / Google LLC - google.com MX::alt2.aspmx.l.google.com => 142.251.9.26 ( Mountain View ) / Google LLC - google.com MX::alt3.aspmx.l.google.com => 142.250.150.27 ( Mountain View ) / Google LLC - google.com MX::aspmx.l.google.com => 64.233.166.27 ( Mountain View ) / Google LLC - google.com MX::alt1.aspmx.l.google.com => 142.250.153.27 ( Mountain View ) / Google LLC - google.com |
| 🔨 Server Software: | cloudflare |
| 📌 Website FIRST IP: | 172.66.40.130 |
| 📍 IP localization: | United States, California, San Francisco - see top providers in United States, California |
| 🔗 ISP Name, URL: | CloudFlare Inc., cloudflare.com |
| 📌 Website Extra IPs: | 172.66.43.126 ( San Francisco, California ) CloudFlare Inc. - cloudflare.com |
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📋 Rochen Host News / Press release
Rochen Launches United Kingdom Hosting Division - New U.K. hosting services are modeled after the company's existing US-based services.
Rochen Limited, a provider of business-class web hosting and reseller hosting solutions, today announced the launch of Rochen UK, a United Kingdom hosting division offering a range of business hosting, reseller hosting and managed virtual server solutions for customers based in Europe.The company states that the new U.K. hosting services are modeled after its existing U.S.-based services. It claims that [...]
Rochen Limited, a provider of business-class web hosting and reseller hosting solutions, today announced the launch of Rochen UK, a United Kingdom hosting division offering a range of business hosting, reseller hosting and managed virtual server solutions for customers based in Europe.The company states that the new U.K. hosting services are modeled after its existing U.S.-based services. It claims that [...]
Rochen Aims to Become Largest Joomla Web Host - Company plans to achieve this goal through variety of service enhancements, outreach initiatives, and aggressive marketing campaigns.
Rochen Limited, a provider of business-class web hosting and reseller hosting solutions, today announced its goal to become the largest provider of Jooomla web hosting, through a variety of service enhancements, outreach initiatives, and aggressive marketing campaigns.The company says that as the official web host of the Joomla project, it provides hosting [...]
Rochen Limited, a provider of business-class web hosting and reseller hosting solutions, today announced its goal to become the largest provider of Jooomla web hosting, through a variety of service enhancements, outreach initiatives, and aggressive marketing campaigns.The company says that as the official web host of the Joomla project, it provides hosting [...]
Rochen Deploys R1Soft's CDP - Web hosting provider Rochen (rochen.com) announced on Thursday it has launched a partnership with disk-based backup solution developer Righteous Software (r1soft.com) to deploy its continuous data protection technology across its server fleet to provide an enterprise-level backup solution.
Rochen says the new service will be branded as "Rochen Vault" and offered free to customers hosted out of its Dallas, Texas colocation space.Running Righteous's CDP on a network access storage platform [...]
[search all rochen.com news]Rochen says the new service will be branded as "Rochen Vault" and offered free to customers hosted out of its Dallas, Texas colocation space.Running Righteous's CDP on a network access storage platform [...]
📣 Rochen Host Social Networks
https://twitter.com/rochenhost
Rochen is a provider of premium shared hosting and managed cloud server solutions.
Account started from February, 2009, having already 1757 tweets with 1326 followers and 114 friends. Last activity on . See recent tweets:
Rochen is a provider of premium shared hosting and managed cloud server solutions.
Account started from February, 2009, having already 1757 tweets with 1326 followers and 114 friends. Last activity on . See recent tweets:
- Rochen's customers are protected against the recent "Dirty Pipe" Linux Kernel vulnerability: https://bit.ly/3IbHduM https://t.co/A6qYI5bP15
- Rochen’s positive actions on the invasion of Ukraine: https://www.rochen.com/2022/03/05/rochens-positive-actions-on-the-invasion-of-ukraine/
- We are pleased to announce that following the announcement by @Joomla of the release of #Joomla 4 that it is now th… https://twitter.com/i/web/status/1428348083629281291
https://www.facebook.com/rochenhost/
About: Rochen is a provider of premium shared hosting and managed cloud servers.
Rochen Ltd. account is having many likes, talking about them several people. Last activity on . Recent posts:
About: Rochen is a provider of premium shared hosting and managed cloud servers.
Rochen Ltd. account is having many likes, talking about them several people. Last activity on . Recent posts:
- New GDPR Privacy Notice: https://www.rochen.com/legal/privacy Rochen welcomes the upcoming EU General Data Protection Regulation (the ”GDPR”) taking effect this coming Friday, May 25th. The GDPR impacts companies worldwide, including in the United States, ...
- To celebrate Valentine's Day, save 25% on your initial order using promo code: VALENTINE. Valid today only. With free site transfers moving your web hosting to Rochen is now easier than ever. Learn more: https://goo.gl/vEek52
- Moving your web hosting to Rochen is now even easier. With our new assisted migration service an expert can transfer your sites from your existing host free of charge. Plans come packed with powerful features and backed by professional 24/7 support with no ...
Rochen Host Blog Using Wordpress version 6.5.5. Blog added on February, 2012, with total 28 articles, Language en-US. See recent blogs summary posts:
- Joomla 5 Web Hosting - When it comes to your Joomla 5 websites, optimizing performance and security should be at the top of your priority list. With the ever-increasing threats and the need for faster site load times, it's
- Rochen is not affected by OpenSSL vulnerabilities - Rochen became aware of high-severity security vulnerabilities with OpenSSL versions 3.x last week in advance of the public disclosures yesterday of CVE-2022-37786 and CVE-2022-3602. Our team ...
- How to Transfer Web Hosts - For many people, the prospect of handling a WordPress web hosting transfer themselves is daunting or too time-consuming. That's a legitimate concern. What if you're transferring a Joomla or Drupal ...
https://forums.rochen.com/
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Reviews👪 Rochen Host Customer Ratings
The quick stats of Rochen Host profile shows a note average of 1.6 out of 10, counting 5 opinions. (few listed on the top of the page)
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Engin (info@j...) / joomace.net
😠 We had some issue in the past because of one problematic site then today intended to order a new hosting but guess what they said:
We can't offer you hosting service due to your past.
I guess these guys should read more about business.
We can't offer you hosting service due to your past.
I guess these guys should read more about business.
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Andrew (andrew.landini@b...) / bayeventmedia.com
😠 The server was constantly down (server was Broome for you Rochen customers) and the support seemed to suffer from bi-polar disorder. They were either very friendly, or extremely annoyed.
Rochen billed my client twice (when she no longer had an account with them), then accused me of "threatening them" for saying they'd need to refund her money or a complaint would be filed with IC3. Rochen even admitted they were wrong, but not before writing me a 500 word response telling me reasons why I'm the one who's to blame. Right. I'm to blame because one of your techs didn't delete the billing profile for a closed account on a system I have no access too. Idiots.
Wondering why the forums are so positive? They instantly banned me before I could write a testimonial.
I would highly advise against using Rochen. Look into cloud hosting or slice/linode hosting.
Rochen billed my client twice (when she no longer had an account with them), then accused me of "threatening them" for saying they'd need to refund her money or a complaint would be filed with IC3. Rochen even admitted they were wrong, but not before writing me a 500 word response telling me reasons why I'm the one who's to blame. Right. I'm to blame because one of your techs didn't delete the billing profile for a closed account on a system I have no access too. Idiots.
Wondering why the forums are so positive? They instantly banned me before I could write a testimonial.
I would highly advise against using Rochen. Look into cloud hosting or slice/linode hosting.
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