1grid.co.za
Average 4.5 out of 10
Total reviews: 13
Recommended by: 5
Opposed: 8
Official responses: 1


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1-grid Review 2024. Is 1grid.co.za good web hosting in South Africa?

13 user reviews; 1 support response; 0 testimonials; 23 products, 0 promotions, 5 social accounts; 5,067 domains; 5,051 hosted domains, Alexa #87955; 📆 listed 2014 (#18884)
1grid.co.za
1-grid
8 Wessex Rd, Paarden Eiland
Cape Town , WC 7405
ZA
☎ Phone 021 200 1200

Website language(s): en-US
🏆 SemRush Rating new 871,877 👤 User Rating 🙌 Average 4.5 out of 10
👉 Total reviews: 13
👍 Recommended by: 5
👎 Opposed: 8
🤝 Official responses: 1

💰 Price Range $ 4.35 - $ 192.27⏰ Support Mo-Su 08:00-17:00
💳 Payment Options Credit / Debit / Prepaid Cards
🏆 SEO MOZ Authority 26/56🔗 Links 491,917
Profile completion status:
Things done
Company descriptions is fine
Company address location is complete
Company phone/fax is added
Company Twitter and Facebook accounts are added
"About page" URL or "Contact page" URLs are added
Forum, Blog/Announcements, Knowledgebase or FAQ URLs are added
Products (plans) are added, but some are not updated from over 2 years
Note: Add a promotion or coupon

100%

👪 Most Recent Customer Reviews

📅
-anonymous- (jelomeivan@y...)
⏳ Time Hosted: over 3 years
Global rating
😠 A very unethical company that debits your account with fraudulent accounts. Somebody fraudulently opened an account with my banking details and I have been debited for 2 hostings for 3 years, thinking it was my website. 1-Grid took 2 months and refusing to refund me and they keep debiting my account. Most useless and criminal bunch I've come across. They hide behind a call center and is half of the time closed. STAY CLEAR!!
📅
-anonymous- (trevor@g...) / afritrader.co.za
⏳ Time Hosted: over 3 years
Global rating
😠 SHOCKING SERVICE!!! 72 hrs after I reported this the ticket has been closed but the error has not been fixed! Originally took you guys 3 hrs to reply to an urgent request that our emails are not being delivered! I replied and waiting for over 1hr still no reply. You cannot call in so my business must just stand while we wait for ticket replies!
📅
-anonymous- (lambertrob4@g...) / robert@masteremblem.co.za
⏳ Time Hosted: under 1 month
Global rating
😁 Zolani was very helpful and efficient and I would recommend 1-grid to any person looking for an e-mail addess.
MORE REVIEWS
Listed and verified since 2014
1grid.co.za logo

📄 Editorial Review

(*) 🔧 Services: Web HostingDomain Registration Own datacenter
⇔ Redirected domains: gridhost.co.za 1-grid.com gridhostservices.com 1-grid.co.za
⇔ Redirected from webafrica.co.za serv.co.za

With over 20 years of experience in the hosting industry, 1-Grid is a hosting provider that has been constantly improving. Its most recent update is that they changed their former name – Webafrica – into 1-Grid.

They specialize in a number of online services, among which we can mention:
  • Shared Hosting;
  • Reseller Hosting;
  • VPS Hosting;
  • Dedicated Servers;
  • Email Hosting;
  • Domain Registration;
  • SSL Certificate;
  • Website Builder;
  • Web Design;

When it comes to shared hosting, you can choose between cPanel web hosting (Linux) and .NET hosting (Windows). Development features include PHP 5+ or Python for Linux plans and ASP, ASP.Net 3.5, PHP 7.2+ or Node.js for Windows. Email features (Anti-Virus filtering, Anti-Spam Filtering, IMAP/POP3) or web server features (customization of error pages, office web components) are also integrated in the plans.

With reseller hosting plans you can create user accounts (as many as the plan chosen by you allows it) as well as manage your customers’ emails. Full backup, unlimited domains and unlimited MySQL databases are included in both Linux or Windows reseller plans.

1-Grid promises top-notch virtual private servers and fully managed VPS solutions. These come with the adequate resources to help you manage websites or software installations. VPS plans include 50 c/gb bandwidth overages and remote/SSH access whereas fully managed virtual private servers also have cPanel account limits, security updates or additional backup disk space are incorporated.

Flexible dedicated servers are available on multiple operating systems. They are SA hosted and have UPS & backup power generator. RAID options vary between 1, 5 or 10. 1-Grid provides state-of-the-art hardware running on 1-Gigabit fiber-optic network.

💰 Price & Cost


1-Grid web plans come at a reasonable price for everyone. Contracts vary between monthly, annually or quarterly ones. There is no mention of a money-back guarantee.

⌛ Reliability


When looking for a good hosting company to host their business, customers also look for the uptime guarantee provided by the hosting provider. Unfortunately, there is no mention of an uptime guarantee.

🏢 Data Center


1-Grid is located in Cape Town, South Africa.

✍️ Customer Support


Technical assistance can be solicited on phone, email, live chat or ticket support. Customers can also go to their self-help section and get access to their FAQ or documentation.

🔨 Control Panel


1-Grid provides cPanel control panel. cPanel features allow you to install 1-click apps, set up addon domains, parked domains and subdomains. Customers also have included Softaculous, MySQL or PostgreSQL for access and storage management.

🎯 Conclusion

1-Grid is an internationally recognized hosting provider that offers a wide range of products at affordable prices. Technical support is available on multiple channels and essential resources are included in their web hosting plans.

However, there is no mention of an uptime guarantee or refund which can be a little off-putting. Nevertheless, if these are not mentioned, it does not mean the company does not provide high quality services.

1-Grid is a great choice for its reliability, flexibility, performance, cost-effective plans and good support.

🌏 Server locations:

Johannesburg Durban Cape Town
Datacenter locations for 1grid.co.za

📢 Special pages


1grid.co.za screenshot
Website research for 1-grid on May 18, 2020 by WebHostingTop

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📤 1-grid Website Products

🔧 Shared - 💻 Linux Keep mouse
over features!
💰Price💿 Disk space 📶 Transfer 📆 Updated🆓 Free domain /
🔌 Allowed
Small .net hosting features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔨 Control Panel : WebsitePanel
🔧 Category : DNS, Wordpress, E-Commerce
✍️ Support Options : Email, Help Desk, Live Chat
🔌 Hosted domains : 1
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of Small .net hosting from 1grid.co.za4 GB storage
Host 1 website
75 mail accounts
🔗 Plan URL : https://1grid.co.za/hosting/windows-hosting/
$4.35/mo.4 GBunmetered 0 / 1
Medium features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔨 Control Panel : CPanel
🔧 Category : Backup, DNS, Wordpress, E-Commerce
✍️ Support Options : Email, Help Desk, Live Chat
🔌 Hosted domains : 100

screenshot of Medium from 1grid.co.zaHost 100 websites
5 GB storage
Unlimited mail accounts
🔗 Plan URL : https://1grid.co.za/hosting/web-hosting/
$5.38/mo.5 GBunmetered / 100
Medium .net hosting features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔨 Control Panel : CPanel
🔧 Category : DNS, Wordpress, E-Commerce
✍️ Support Options : Email, Help Desk, Live Chat
🔌 Hosted domains : 200
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of Medium .net hosting from 1grid.co.za10 GB storage
Host 200 websites
Unlimited Bandwidth
🔗 Plan URL : https://1grid.co.za/resellers/linux-hosting/
$6.52/mo.10 GBunmetered 0 / 200
Medium 2.0 features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔨 Control Panel : CPanel
🔧 Category : Backup, DNS, Wordpress
✍️ Support Options : Email, Help Desk, Live Chat
🔌 Hosted domains : 200
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of Medium 2.0 from 1grid.co.zaFree .co.za Domain
Host 200 websites
25 GB storage
🔗 Plan URL : https://1grid.co.za/hosting/web-hosting/
$8.10/mo.25 GBunmetered 0 / 200
Large features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔨 Control Panel : CPanel
🔧 Category : Backup, DNS, Wordpress, E-Commerce
✍️ Support Options : Email, Help Desk, Live Chat
🔌 Hosted domains : Unlimited
🆓 Free domains : 2
📌 Dedicated IPs : 0

screenshot of Large from 1grid.co.zaFree .co.za Domain
Free .cm Domain
Host unlimited websites
🔗 Plan URL : https://1grid.co.za/hosting/web-hosting/
$12.99/mo.50 GBunmetered 2 / unlimited
Large .net hosting features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔨 Control Panel : CPanel
🔧 Category : DNS, Wordpress, E-Commerce
✍️ Support Options : Email, Help Desk, Live Chat
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of Large .net hosting from 1grid.co.zaFree co.za domain
50 GB storage
Host unlimited websites
🔗 Plan URL : https://1grid.co.za/hosting/windows-hosting/
$13.59/mo.50 GBunmetered 0 / unlimited
🔧 Dedicated - 💻 Linux/Windows Keep mouse
over features!
💰Price💿 Disk space 📶 Transfer 📆 Updated🔋 RAM /
📌 Dedicated IPs
Server features💳 Payment Methods : Credit / Debit / Prepaid Cards
✍️ Support Options : Email, Help Desk, Live Chat
🔋 RAM : 32000 MB
💪 CPU : 4 x 1.80GHz
🔌 Hosted domains : Unlimited

screenshot of Server from 1grid.co.za4 TB Bandwidth
2 x 1 TB HDD
32 GB RAM
RAID Options: 1
🔗 Plan URL : https://1grid.co.za/hosting/dedicated-servers/
$84.24/mo.1000 GB HDD 10000 RPM4 TB 32 GB
Managed features🔧 Category : Fully Managed
✍️ Support Options : Email, Help Desk, Live Chat
🔋 RAM : 32000 MB
💪 CPU : 4 x 1.80GHz
🔌 Hosted domains : Unlimited

screenshot of Managed from 1grid.co.za4 TB
2 x 1 TB
32 GB RAM
🔗 Plan URL : https://1grid.co.za/hosting/dedicated-servers/
$138.47/mo.2000 GB4 TB 32 GB
Server+ features🔧 Category : Fully Managed
✍️ Support Options : Email, Help Desk, Live Chat
🔋 RAM : 96000 MB
💪 CPU : 6 x 2.00GHz
🔌 Hosted domains : Unlimited

screenshot of Server+ from 1grid.co.za6 TB Bandwidth
4 x 1 TB HDD
64 GB RAM
RAID Options: 1 / 5 / 10
🔗 Plan URL : https://1grid.co.za/hosting/dedicated-servers/
$138.47/mo.4000 GB6 TB 96 GB
Managed+ features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔧 Category : Fully Managed
🔋 RAM : 64000 MB
💪 CPU : 6 x 2.00GHz
🔌 Hosted domains : Unlimited

screenshot of Managed+ from 1grid.co.za6 TB Bandwidth
4 x 1 TB HDD
64 GB RAM
🔗 Plan URL : https://1grid.co.za/hosting/dedicated-servers/
$192.27/mo.4000 GB6 TB 64 GB
🔧 Reseller - 💻 Linux Keep mouse
over features!
💰Price💿 Disk space 📶 Transfer 📆 Updated🆓 Free domain /
🔌 Allowed
Small features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔨 Control Panel : CPanel
🔧 Category : Wordpress
✍️ Support Options : Email, Help Desk, Live Chat
🔌 Hosted domains : Unlimited

2 GB storage
Unlimited Bandwidth
Unlimited Domains
$16.25/mo.2 GBunmetered / unlimited
Medium features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔨 Control Panel : [In-house]
✍️ Support Options : Email, Help Desk, Live Chat
🔌 Hosted domains : Unlimited

screenshot of Medium from 1grid.co.za50 GB storage
Unlimited Bandwidth
Unlimited Domains
🔗 Plan URL : https://1grid.co.za/resellers/linux-hosting/
$32.55/mo.50 GBunmetered / unlimited
Large features🔨 Control Panel : CPanel
✍️ Support Options : Email, Help Desk, Live Chat
🔌 Hosted domains : Unlimited

screenshot of Large from 1grid.co.za75 GB storage
Unlimited Bandwidth
Unlimited Domains
🔗 Plan URL : https://1grid.co.za/resellers/linux-hosting/
$54.29/mo.75 GBunmetered / unlimited
X-Large features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔨 Control Panel : CPanel
🔧 Category : DNS, Wordpress, E-Commerce
✍️ Support Options : Email, Help Desk, Live Chat
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of X-Large from 1grid.co.za
🔗 Plan URL : https://1grid.co.za/resellers/linux-hosting/
$70.60/mo.75 GBunmetered 0 / unlimited
🔧 Reseller - 💻 Windows Keep mouse
over features!
💰Price💿 Disk space 📶 Transfer 📆 Updated🆓 Free domain /
🔌 Allowed
Small features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔨 Control Panel : CPanel
🔧 Category : DNS, Wordpress, E-Commerce
✍️ Support Options : Email, Help Desk, Live Chat
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of Small from 1grid.co.za
🔗 Plan URL : https://1grid.co.za/resellers/windows-hosting/
$11.90/mo.2 GBunmetered 0 / unlimited
Medium features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔨 Control Panel : CPanel
🔧 Category : DNS, Wordpress, E-Commerce
✍️ Support Options : Email, Help Desk, Live Chat
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of Medium from 1grid.co.za
🔗 Plan URL : https://1grid.co.za/resellers/windows-hosting/
$28.21/mo.50 GBunmetered 0 / unlimited
Large features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔨 Control Panel : CPanel
🔧 Category : DNS, Wordpress, E-Commerce
✍️ Support Options : Email, Help Desk, Live Chat
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of Large from 1grid.co.za
🔗 Plan URL : https://1grid.co.za/resellers/windows-hosting/
$44.51/mo.75 GBunmetered 0 / unlimited
🔧 VPS - 💻 Linux/Windows Keep mouse
over features!
💰Price💿 Disk space 📶 Transfer 📆 Updated🔋 RAM /
📌 Dedicated IPs
Medium features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔨 Control Panel : CPanel, CentOS Web Panel, WHM, WebsitePanel, VMware
✍️ Support Options : Email, Help Desk, Live Chat
🔋 RAM : 4000 MB
💪 CPU : 2 cores
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 1

screenshot of Medium from 1grid.co.za100 GB Disk Space
4 GB RAM
2 vCPU
🔗 Plan URL : https://1grid.co.za/hosting/vps-hosting/
$28.21/mo.100 GB3 TB 4 GB / 1
🔧 VPS Keep mouse
over features!
💰Price💿 Disk space 📶 Transfer 📆 Updated🔋 RAM /
📌 Dedicated IPs
Small features🔨 Control Panel : CPanel, Plesk, CentOS Web Panel, WHM
🔧 Category : Backup, DNS, VPN, CDN, Seo Hosting, Wordpress, Self Managed, E-Commerce
✍️ Support Options : Email, Help Desk, Live Chat
🔋 RAM : 2000 MB
💪 CPU : 1 core
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 1

screenshot of Small from 1grid.co.za2 TB Bandwidth
50 GB Disk Space
2 GB RAM
1 vCPU
🔗 Plan URL : https://1grid.co.za/hosting/vps-hosting/
$17.34/mo.50 GB2 TB 2 GB / 1
🔧 SSL Certificates Keep mouse
over features!
💰Price 📆 Updated🔐 Domains protected
Domain SSL features💳 Payment Methods : Credit / Debit / Prepaid Cards
✍️ Support Options : Email, Help Desk, Live Chat
🔐 Domains protected : 1

screenshot of Domain SSL from 1grid.co.zaSecure 1 Domain
Browser Padlock
$10,000 Warranty
🔗 Plan URL : https://1grid.co.za/website-security/ssl/comodo/
$11.90/yr. 1
Wildcard Domain features💳 Payment Methods : Credit / Debit / Prepaid Cards
✍️ Support Options : Email, Help Desk, Live Chat
🔐 Domains protected : 1

screenshot of Wildcard Domain from 1grid.co.zaSecure 1 Domain
Secure Sub Domains
Browser Padlock
🔗 Plan URL : https://1grid.co.za/website-security/ssl/comodo/
$77.12/yr. 1
Multi-Domain OV features💳 Payment Methods : Credit / Debit / Prepaid Cards
✍️ Support Options : Email, Help Desk, Live Chat

screenshot of Multi-Domain OV from 1grid.co.zaSecure 4 Domains
Browser Padlock
$250 000 Warranty
🔗 Plan URL : https://1grid.co.za/website-security/ssl/comodo/
$87.99/yr.
Extended Validation features💳 Payment Methods : Credit / Debit / Prepaid Cards
✍️ Support Options : Email, Help Desk, Live Chat
🔐 Domains protected : 1

screenshot of Extended Validation from 1grid.co.zaSecure 1 Domain
Browser Padlock
$1 750 000 Warranty
🔗 Plan URL : https://1grid.co.za/website-security/ssl/comodo/
$131.47/yr. 1

Contact information is managed by 1grid.co.za representatives support@g..., webmaster@g..., admin@g..., sales@g..., contact@g..., info@g..., support@1..., 1gridhosting@g..., tara.abrahams@1..., Saskia Schuldig - saskia.schuldig@1... [login]

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📊 Web stats

Targeting: South Africa
📂 Details for https://1grid.co.za/
📥 Website DNS: MX::1grid-co-za.mail.protection.outlook.com => 52.101.68.3 ( Dublin ) / Microsoft Corporation - microsoft.com
ns2.my-server3.co.za => 41.185.8.26 ( Cape Town ) / 1 Grid (Pty) Ltd - 1-grid.com
ns1.my-server2.co.za => 41.185.8.25 ( Cape Town ) / 1 Grid (Pty) Ltd - 1-grid.com
🔨 Server Software: nginx/1.18.0 (Ubuntu)|Next.js
📌 Website IP: 41.185.61.66
📍 IP localization: South Africa, Western Cape, Cape Town - see top providers in South Africa, Wes-kaap
🔗 ISP Name, URL: 1 Grid (Pty) Ltd, 1-grid.com

✅ Customer testimonials

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How much is 4 + 3 ? Respond with 7
 

📋 1-grid News / Press release

South-African Web Hosting Firm Selects Comodo Cybersecurity - 1-grid.com, a Capetown, South Africa-based company offering web hosting, domain names, email hosting, SSL and malware security solutions, will be bundling Comodo cWatch Web (cwatch.comodo.com) security tools together with its web hosting services.
1-grid.com is a company specializing in hosting for small to mid-size businesses (SMB) in South Africa. Quite some of those customers would find themselves under assault while attacks have become more severe and sophisticated. An increasingly common vector for attacks would lie in compromised websites, stated 1-grid.com, from which unsuspecting visitors download malware from which cyber-criminals control botnets and launch DDoS attacks.
"Together with Comodo, 1-grid.com stands at the forefront in the fight against cybercrime," said Thomas Vollrath, head of 1-grid.com hosting business. "Comodo is the ideal partner and cWatch Web the best offering to serve the cybersecurity needs of our market here in South Africa. Comodo makes it easy to [...]
[search all 1grid.co.za news]

📣 1-grid Social Networks

https://1-grid.com/blogs/  (RSS error new) First post from October, 2018, with total 533 articles, Language en-ZA. See recent blogs summary posts:
- Your Brand, Elevated: How .AI domains can redefine your online presence - In a world that's constantly evolving, it's essential to stay ahead of the curve, especially in the digital realm. The online landscape is a dynamic space, and innovation is key to success. This is ...
- Setting up Instagram for entrepreneurs - Over the last few years, social media profiles, especially Facebook, Twitter and Instagram, have gained popularity. Although the initial aim for Social Media was to connect people around the world, ...
- Power Your Site with AI-Assisted Content - AI-assisted content is transforming businesses by providing high-quality content from simple prompts that engages with an online audience. Learn how your business can benefit from this exciting ...

📈 Domains trend


1-grid Domain trend

Reviews👪 1-grid Customer Ratings

The quick stats of 1-grid profile shows a note average of 4.5 out of 10, counting 13 opinions. (few listed on the top of the page)
As visitor you can rate this provider directly here! If you are part of support team, you can respond to these reviews by going to login

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How much is 4 + 3 ? Respond with 7
 
(4 = 30.77%)
(1 = 7.69%)
(1 = 7.69%)
(7 = 53.85%)
📅
-anonymous- (-no email-)
⏳ Time Hosted: 1 to 2 years
Global rating
😠 The WORST service provider I have come across!
I will NOT recommend them at all!
No response to emails or tickets, not to mention that there is NO response on their so called "live chat" platform.
It takes on average about 20 minutes for them to answer a call.
And on average 24 hours to respond (if they do respond).
You should just remove your so called "support" department completely

📅
-anonymous- (interchange101@g...) / decorators galaxy
⏳ Time Hosted: 1 to 2 years
Global rating
😁 Thank you to the team at 1-Grid. They have been superb. I have sold my business end September 2020 and 1-Grid assisted over and above.
📅
-anonymous- (anthonyc@d...) / deltastar.co.za
⏳ Time Hosted: over 3 years
Global rating
😁 1-Grid have always provided great service which is so important especially to businesses and private individuals who are not up-to-speed with internet topics and technicalities. If you need to know something, well they will speedily respond to you with all the information you need.
📅
-hidden- (-hidden-) / none
⏳ Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😃 1-grid. Great service!
I have several websites hosted with 1-Grid. They continuously go the extra mile to assist with any issues that come up on my websites. I'm extremely happy with their service and willingness to help over and above what is expected from a hosting company.
📅
-anonymous- (lwazi@k...) / moneytreez.co.za
⏳ Time Hosted: over 3 years
Global rating
😁 Great service offering and good support given. Though at times takes a biyt of time to get solution but it eventually comes and its quite a good thing. If you could improve on speed of response to tickets.
🗨 Hi, Admin,

We really appreciate the time you took to feedback and certainly will take your suggestions into consideration.

Thank you for your continous support.

Sincerely,
Tara

✍️ Customer Service (tara.abrahams@1..., 📅 ).
📅
-anonymous- (schoeman.jj@g...) / readingstars.co.za
⏳ Time Hosted: over 3 years
Global rating
😠 All my sites are offline, and so is 1-Grid.com can't even phone them for support.
Wonder if they will offer a refund ?
📅
-anonymous- (-hidden-) / kourai.com
⏳ Time Hosted: 1 to 3 months
Global rating
😞 I have purchased plan from them, I found out that the prices they offer are high. It will be great if they reduce their prices and provide some quality of service. There are other providers like Go Daddy, Domain Racer, and In Motion offers low cost and good service and support.

📅
-anonymous- (dave@2...)
⏳ Time Hosted: over 3 years
Global rating
😠 I am in week FIVE of the seemingly simple task of registering a domain with these cretins. No satisfactory advice via email, simply lots of empty promises to telephone - which never happens. Utterly appalling treatment
📅
-anonymous- (-hidden-) / 123.com
⏳ Time Hosted: under 1 month
Global rating
😠 For this review, I would like to express my discontent with 1-grid (formally Gridhost) for their lack of customer service and urgency under conditions which they created.

On requesting an error 500 resolve on my website, they successfully deleted my entire WP Plugins folder.

Lodged an urgent inquiry and also called in to support but the manager was on lunch and my site is not running (not usable) because the entire directory of plugins was removed and I don't have a recent backup
📅
-anonymous- (guy@l...) / lump.co.za
⏳ Time Hosted: 1 to 2 years
Global rating
😠 They do not respond to support tickets in a timely manner. I have been hosting with webAfrica for many years and was tansferred to GridHosts a few years ago, I will not recommend them, their support is abominable.

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    Company descriptions is fine
    Company address location is complete
    Company phone/fax is added
    Company Twitter and Facebook accounts are added
    "About page" URL or "Contact page" URLs are added
    Forum, Blog/Announcements, Knowledgebase or FAQ URLs are added
    Products (plans) are added, but some are not updated from over 2 years
    Note: Add a promotion or coupon

    100%
    MWeb
    mweb.co.za logo
    🏆 Alexa Rating 24,407
    👤 User Rating 👉 Total Reviews: 1
    🙌 Average Rating: 1 / 10
    👍 Good Reviews: 0
    👎 Bad Reviews: 1
    👈 Official Responses: 0
  • Profile completion status:
    Things done
    Company descriptions is fine
    Company address location is complete
    Company phone/fax is added
    Company Twitter and Facebook accounts are added
    "About page" URL or "Contact page" URLs are added
    Forum, Blog/Announcements, Knowledgebase or FAQ URLs are added
    Products (plans) are added, but some are not updated from over 2 years
    Note: Add a promotion or coupon

    100%
    domains.co.za
    domains.co.za logo
    🏆 Alexa Rating 28,106
    👤 User Rating 👉 Total Reviews: 1
    🙌 Average Rating: 9 / 10
    👍 Good Reviews: 1
    👎 Bad Reviews: 0
    👈 Official Responses: 0
  • Profile completion status:
    Things done
    Company descriptions is fine
    Company address location is complete
    Company phone/fax is added
    "About page" URL or "Contact page" URLs are added
    Forum, Blog/Announcements, Knowledgebase or FAQ URLs are added
    Products (plans) are added, but some are not updated from over 2 years
    Note: Add a promotion or coupon

    Things to do
    Facebook account is missing
    86%
    Register Domain.co.za
    registerdomain.co.za logo
    🏆 Alexa Rating 32,962

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