Instra 🆚 Melbourne IT - Sep, 2024

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Instra (instra.com) has been added on 📅 and last updated on 📆 . Trusted and verified by WHTOP on 2015.
Melbourne IT (melbourneit.au) has been added on 📅 and last updated on 📆 . Trusted and verified by WHTOP on 2016.

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instra.com logo
Profile completion status:
Things done
Company descriptions is fine
Company phone/fax is added
Company Twitter and Facebook accounts are added
"About page" URL or "Contact page" URLs are added
Forum, Blog/Announcements, Knowledgebase or FAQ URLs are added
Products (plans) are added, but some are not updated from over 2 years
Note: Add a promotion or coupon

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Company address is incomplete. Must contain: street, city, zip code and country
86%



👉 Total Reviews: 11
🙌 Average Rating: 1.8 / 10
👍 Good Reviews: 1
👎 Bad Reviews: 10
👈 Official Responses: 0
1.8 / 10VISIT WEBSITE

11 user reviews
melbourneit.au logo
Profile completion status:
Things done
Company descriptions is fine
Company address location is complete
Company phone/fax is added
Company Twitter and Facebook accounts are added
"About page" URL or "Contact page" URLs are added
Forum, Blog/Announcements, Knowledgebase or FAQ URLs are added
Products (plans) are added, but some are not updated from over 2 years
Note: Add a promotion or coupon

100%


👉 Total Reviews: 21
🙌 Average Rating: 1 / 10
👍 Good Reviews: 0
👎 Bad Reviews: 21
👈 Official Responses: 0
1 / 10VISIT WEBSITE

21 user reviews
 

Melbourne
AU
Part of Instra Group
instra.com
Level 9, 505 Little Collins Street
Melbourne, VIC 3000
AU
Part of Melbourne IT
melbourneit.au
📧 Emailsupport@i...cdm@m...
☎ Phone+61 3 9783 1800, Fax: +61 3 9783 6844+61 3 8624 2400, Fax: +61 3 8624 2499
Ranks🏆 Alexa Rating 178,529▲9,212 (lower is better)
📈 Domains 24,161▼-26 (higher is better)
Alexa Rank in AE 9,726
🏆 SEO MOZ DA/PA 40/73🔗 Links 1,631,301
🏆 Alexa Rating 440,179▼-374,787 (lower is better)
📈 Domains 11,250▼-62 (higher is better)
Alexa Rank in AU 13,890
🏆 SEO MOZ DA/PA 58/37🔗 Links 339
Languages en-US en-AU
📄 InfoInstra is an Australian-based hosting provider that kept extending ever since they started their activity back in 1999. They claim to host domains from 250 countries and have accreditations with more than 60 registries.

The company offers the following hosting solutions: Shared Hosting;Domain Registration;SSL Certificates;
Shared hosting packages are designed for companies as well as individuals and there is no setup fee implied. All plans include MySQL databases and email accounts, but [...]
Read full review
Founded in 1996, Melbourne IT offers domain or hosting services and web design for small and medium-sized businesses on the web. They are based in Australia and they are part of the ASX-listed Webcentral Group.

They offer the following web hosting solutions:Shared Hosting;Email Hosting;Website Builder;Web Design;Domain Registration;SSL Certificates;
All shared hosting packages include basic features standard for web hosting plans. Thus, customers get MySQL databases, FTP users, email [...]
Read full review
📡 EstablishedJune, 19991996
🏁 Site speedVery slow, load time 4.3 seconds 12% sites are slower
SEO Links count 328
Average, load time 2.2 seconds 41% sites are slower
SEO Links count 505
📣 Social Media
📣 Social Media

🔃 User Shares
instra.com Iconinstra
Started from: June, 2009
  • Tweets: 404
  • Followers: 471
  • Friends: 1,040
  • Last activity:

melbourneit.au Iconmelbourneit
Started from: June, 2013
  • Tweets: 1,244
  • Followers: 659
  • Friends: 99
  • Last activity:

instra.com IconInstra Corporation
  • Likes:
  • People talking about them:
  • Last activity:

melbourneit.au IconMelbourne IT
  • Likes:
  • People talking about them:
  • Last activity:

Instra Corporation
  • Followers: 408
  • Entity type: Privately Held
  • Founded: 1997
  • Employee Count: 11-50
  • Industry: Internet

Melbourne IT
  • Followers: 7,991
  • Entity type: Public Company
  • Founded: 1998
  • Employee Count: 201-500
  • Industry: Internet

https://www.instra.com/news/
  • Blog Posts: 320
  • First post from: Aug, 2017
  • Language: en-US
  • Last written post:

Melbourne IT Blog
  • Blog Posts: 76
  • Software Wordpress version 6.6.1
  • First post from: May, 2018
  • Language: en-US
  • Last written post:

🔧 Shared Hosting - 4/2
💡 Plan NameEconomy [Linux]cPanel Starter Hosting [Linux]
💰 Price$ 35.02/yr.AUD 14.94/mo. VAT 10% inc
💿 Disk Space5 GB10 GB
📶 Data Transfer15 GB30 GB
🔌 Hosted domainsunlimitedunlimited
🆓 Free Domain00
📌 Dedicated IPs00
🔨 Control PanelCPanelCPanel
🌏 Server LocationAustraliaUnited StatesAustralia
📜 DescriptionINFO (mouse over)15 Email Accounts
Web Mail
Unlimited Email Forwarders
Spam Assassin
SMTP
IMAP
Unlimited Sub Domains
Control PanelsAccountWeb Reports & Statistics
cPanel
X3 Skin
Clean Skin
3 Softaculous Apps
Custom Error Pages
IP Deny Manager
Hotlink Protection
Password Directories
Redirects
phpMyAdmin
Daily [...]
INFO (mouse over)Recommended for Basic Websites

PHP
MySQL Databases x 3
FTP Users x 3
Email Accounts† x 50
One-Click Install: WordPress, Magento, Joomla, Drupal
Raw HTTP Logs
Website Statistics
Spam & Virus Protection
Use Your Own Domain Name
Instant Activation
No Setup Fees
24/7 Customer Support


Take [...]
📅 Date PlanDec 2020Dec 2020
💡 Plan NamePremium [Linux]cPanel Business Hosting [Linux]
💰 Price$ 50.00/yr.AUD 26.95/mo. VAT 10% inc
💿 Disk Space20 GB100 GB
📶 Data Transfer60 GBunmetered
🔌 Hosted domainsunlimitedunlimited
🆓 Free Domain00
📌 Dedicated IPs00
🔨 Control PanelCPanelCPanel
🌏 Server LocationAustraliaUnited StatesAustralia
📜 DescriptionINFO (mouse over)50 Email Accounts
5 Auto Responders
Web Mail
Unlimited Email Forwarders
Spam Assassin
SMTP
IMAP
5 Parked Domains
Unlimited Sub Domains
Control PanelsAccountWeb Reports & Statistics
cPanel
X3 Skin
Clean Skin
10 Softaculous Apps
RVSiteBuilder
Custom Error Pages
IP Deny Manager
Hotlink [...]
INFO (mouse over)Recommended for Small Business
Apache Web Server
PHP, Perl/CGI & Python
MySQL Databases x 10
FTP Users x 10
Email Accounts† x 500
One-Click Install: WordPress, Magento, Joomla, Drupal
Raw HTTP Logs
Website Statistics
Spam & Virus Protection
Use Your Own Domain Name
Instant [...]
📅 Date PlanDec 2020Dec 2020
💡 Plan NameBusiness [Linux]-
💰 Price$ 100.25/yr.-
💿 Disk Space50 GB-
📶 Data Transferunmetered-
🔌 Hosted domainsunlimited-
🆓 Free Domain0-
📌 Dedicated IPs0-
🔨 Control PanelCPanel-
🌏 Server LocationAustraliaUnited States-
📜 DescriptionINFO (mouse over)Unlimited Email Accounts
20 Auto Responders
Web Mail
Unlimited Email Forwarders
Spam Assassin
SMTP
IMAP
20 Parked Domains
Unlimited Sub Domains
Control PanelsAccountWeb Reports & Statistics
cPanel
X3 Skin
Clean Skin
25 Softaculous Apps
RVSiteBuilder
Custom Error Pages
IP Deny Manager
Hotlink [...]
-
📅 Date PlanDec 2020-
💡 Plan NameFirst Class [Linux]-
💰 Price$ 190.57/yr.-
💿 Disk Space100 GB-
📶 Data Transferunmetered-
🔌 Hosted domainsunlimited-
🆓 Free Domain0-
📌 Dedicated IPs0-
🔨 Control PanelCPanel-
🌏 Server LocationAustraliaUnited States-
📜 DescriptionINFO (mouse over)Unlimited Email Accounts
Unlimited Auto Responders
Web Mail
Unlimited Email Forwarders
Spam Assassin
SMTP
IMAP
Unlimited Parked Domains
Unlimited Sub Domains
Control PanelsAccountWeb Reports & Statistics
cPanel
X3 Skin
Clean Skin
Unlimited Softaculous Apps
RVSiteBuilder
Custom Error Pages
IP [...]
-
📅 Date PlanDec 2020-
🔧 SSL Certificates - 3/3
💡 Plan NameSSL ESSENTIALStandard RapidSSL
💰 Price$ 87.04/yr.AUD 45.00/yr. VAT 10% inc
📜 DescriptionINFO (mouse over)256 bit Encryption
Trusted Site Seal
Domain ID Verification Method
$ 10,000 USD Warranty
Guaranteed Uptime, Speed, and Site-wide Protection
INFO (mouse over)Domains Secured Single
Encryption Strength 128 to 256-bit
Certificate Warranty USD $10,000
Validation Method Domain Validation
Official Site Seal
99.9% Browser Compatibility
Issuance Time 1 business day, or less
Unlimited FREE Reissues
for the lifespan of certificate
Money Back Guarantee (7 [...]
📅 Date PlanDec 2020Dec 2020
💡 Plan NameSSL ESSENTIAL WILDCARDWildcard RapidSSL
💰 Price$ 131.00/yr.AUD 220.00/yr. VAT 10% inc
📜 DescriptionINFO (mouse over)256 bit Encryption
Trusted Site Seal
Organization ID Verification Method
$ 1,000 per cert up to $10,000 USD Warranty
Guaranteed Uptime, Speed, and Site-wide Protection
INFO (mouse over)Domains Secured Unlimited Subdomains
Encryption Strength 128 to 256-bit
Certificate Warranty USD $5,000
Validation Method Domain Validation
Official Site Seal
99.9% Browser Compatibility
Issuance Time 1 business day, or less
Unlimited FREE Reissues
for the lifespan of certificate
Money Back [...]
📅 Date PlanDec 2020Dec 2020
💡 Plan NameSSL EXTENDED VALIDATIONTrue BusinessID with EV
💰 Price$ 306.83/yr.AUD 284.99/yr. VAT 10% inc
📜 DescriptionINFO (mouse over)256 bit Encryption
Trusted Site Seal
Extended Validation Verification Method
$ 250,000 USD Warranty
Guaranteed Uptime, Speed, and Site-wide Protection
INFO (mouse over)GeoTrust True BusinessID with EV
Domains Secured Single
Encryption Strength 128 to 256-bit
Certificate Warranty USD $500,000
Validation Method Extended Validation
Official Site Seal
99.9% Browser Compatibility
Green Address Bar
Issuance Time 1-10 business days
Unlimited FREE Reissues
for the [...]
📅 Date PlanDec 2020Dec 2020
🔧 Website Builder - 0/3
💡 Plan Name-Professional
💰 Price-AUD 12.95/mo. VAT 10% inc
💿 Disk Space-25 GB
📶 Data Transfer-unmetered
🔌 Hosted domains- 
🆓 Free Domain-0
📌 Dedicated IPs-0
🔨 Control Panel-
🌏 Server Location-Australia
📜 Description-INFO (mouse over)Ideal for Basic Websites

99.9% Uptime
Drag & Drop Web Builder
No of Pages 3
No of Mailboxes 30
Built-in SEO

No Technical Skills Required
Easy-to-use Control Panel
Mobile Friendly Templates*
Unlimited Pages*
Shopping Cart*

Getting started with Website Builder
Do I need a domain name to [...]
📅 Date Plan-Dec 2020
💡 Plan Name-Premium
💰 Price-AUD 29.95/mo. VAT 10% inc
💿 Disk Space-5 GB
📶 Data Transfer-unmetered
🔌 Hosted domains- 
🆓 Free Domain-0
📌 Dedicated IPs-0
🔨 Control Panel-
🌏 Server Location-Australia
📜 Description-INFO (mouse over)99.9% Uptime
Drag & Drop Web Builder
No of Pages Unlimited
No of Mailboxes 30
Mobile Responsive Designs
Free Image Library
Facebook Publishing
CSS/HTML Editing
Advanced Analytics
Built-in SEO

No Technical Skills Required
Easy-to-use Control Panel
Mobile Friendly Templates*
Unlimited [...]
📅 Date Plan-Dec 2020
💡 Plan Name-Ecommerce
💰 Price-AUD 49.95/mo. VAT 10% inc
💿 Disk Space-10 GB
📶 Data Transfer-unmetered
🔌 Hosted domains- 
🆓 Free Domain-0
📌 Dedicated IPs-0
🔨 Control Panel-
🌏 Server Location-Australia
📜 Description-INFO (mouse over)Shopping Cart
99.9% Uptime
Drag & Drop Web Builder
No of Pages Unlimited
No of Mailboxes 30
Mobile Responsive Designs
Free Image Library
Facebook Publishing
CSS/HTML Editing
Advanced Analytics
Built-in SEO

No Technical Skills Required
Easy-to-use Control Panel
Mobile Friendly [...]
📅 Date Plan-Dec 2020
🔧 Emails - 0/2
💡 Plan Name-Essentials [Windows]
💰 Price-AUD 6.98/mo. VAT 10% inc
💿 Disk Space-15 GB
📶 Data Transfer-unmetered
🔌 Hosted domains- 
🆓 Free Domain- 
🔨 Control Panel-[In-house]
🌏 Server Location-Australia
📜 Description-INFO (mouse over)Shared online calendar
POP & IMAP support for email clients
Outlook Web App (OWA)
Sync across all devices
Fast on-boarding
24x7 Support
📅 Date Plan-Dec 2020
💡 Plan Name-Business Basic [Windows]
💰 Price-AUD 9.98/mo. VAT 10% inc
💿 Disk Space-50 GB
📶 Data Transfer-unmetered
🔌 Hosted domains- 
🆓 Free Domain- 
🔨 Control Panel-[In-house]
🌏 Server Location-Australia
📜 Description-Same as previous plans
📅 Date Plan-Dec 2020
💻 Supported Operating Systems
  • Linux
  • Linux
  • Windows
📤 List of products
  • Shared Hosting
  • Domains
  • SSL Certificates
  • Shared Hosting
  • Domains
  • SSL Certificates
  • Website Builder
  • Web Design
  • Emails
✍️ Support Options
  • Email
  • Help Desk
  • Phone / Toll-Free
  • 0 WHTop support responses
  • Email
  • Help Desk
  • Phone / Toll-Free
  • Forum
  • Live Chat
  • Available 24/7
  • 0 WHTop support responses
💰 Payment Options
  • Credit / Debit / Prepaid Cards
  • PayPal
  • Wire Transfer
  • Credit / Debit / Prepaid Cards
👪 Last positive / negative customers review
 
-anonymous- (-hidden-)
on 📆 Dec 07, 2019
😃 I find infra good in support as their response is very quick. I appreciate such a fast response. I want quick support to solve any problem fast. For this reason, I have several recommendations from experienced persons for a good support service [...]

-anonymous- (-no email-)
on 📆 Jan 16, 2020
😠 One word to say this provider. Terrible and nightmare, no support at all. Please see the rest of other comments below yourself.


-anonymous- (walkease@g...)
on 📆 Feb 14, 2023
Did not post my payment lost my domain name They did return some money but I lost this name that I [...]
😠 This Company did not follow through on the loss of my domain name he did give me some money back in restitution but it wasn't nearly enough and then short change me I need to follow through the class action lawsuit against this company is anybody [...]

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