vps.net
Average 2.1 out of 10
Total reviews: 20
Recommended by: 2
Opposed: 18
Official responses: 0


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βœ” vps.net review

20 user reviews; 0 support responses; 0 testimonials; 13 products, 2 promotions, 8 social accounts; 1,629 hosted domains, Alexa #186888; 📆 listed 2009 (#11953)
vps.net
Vps.net
517 W. 100 N. Suite #225
Providence , UT 84332
US
☎ Phone 877-829-2788

Website language(s): en-US
🏆 Alexa Rating 186,888▲ 77,505 👤 User Rating 🙌 Average 2.1 out of 10
👉 Total reviews: 20
👍 Recommended by: 2
👎 Opposed: 18
🤝 Official responses: 0

💰 Price Range $ 5.00 - $ 272.00⏰ Support 24x7
💳 Payment Options Credit / Debit / Prepaid Cards, PayPal
🏆 SEO MOZ Authority 48/54🔗 Links 45,718
Profile completion status:
Things done
Company descriptions is fine
Company address location is complete
Company phone/fax is added
Company Twitter and Facebook accounts are added
"About page" URL or "Contact page" URLs are added
Forum, Blog/Announcements, Knowledgebase or FAQ URLs are added
Products (plans) are added, but some are not updated from over 2 years
Promotions are added, but some are not updated from over 2 years

100%

👪 Most Recent Customer Reviews

📅
Matt Leads (carcrank@g...)
⏳ Time Hosted: under 1 month
Global rating
Features
Cost
Customer Relation
😠 Anything for a price and the bills keep comin'
Really? Sign up for Windows server (one of 100 listed, but no price difference mentioned). Oh no. That $10 sign up fee becomes $47 pretty fast. NO THANKS. What a scam.

JUST BE TRANSPARENT about your service and prices. That's no way to run a business.
📅
Mompracem (nemovoland@g...) / prefernottosay
⏳ Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😠 70-80% uptime
I've been hosting websites since 1996 and so far VPS.net has been my worst experience. When I signed up in 2010 it wasn't that bad and I liked their flexibility they offered with their plans, to add more resources to your machine without committing to rent a whole server. However, since the end of that year their quality started declining ever since. Outages of entire DAYS, dns failing, servers hanging without notice. If anything happens they will push you to buy extra resources or subscribe for very expensive managed services. Customer support, while polite, is not that helpful; usually the first contact will only redirect you to a senior engineer, and it will take more time.
📅
Mark Gutman (semen.baklanov2012@y...) / travel10.ru
⏳ Time Hosted: 1 to 3 months
Global rating
Features
Cost
Customer Relation
Control Panel
😠 vps net is worst
Vps net wanted to make some extra money and when I started to ask questeions, Rus Foster, MD of VPS net simply deleted himself all my code. It's was not just some mistake, he did it on purpose, he even doesn't regret. I asked him to return my property, but he refused and wrote to me that going to delete all my data base, 1 day after he even sent me a message that all my data base destroyed. Vps net really shits on every one. If you want, you are wellcome to read it here: http://vps-net-review.com/ I collected all the print screens and mails from them.
MORE REVIEWS
Listed and verified since 2009
vps.net logo

📄 Editorial Review

🔃 Vps.net is part of THG Hosting
🔧 Services: Web HostingDomain Registration Own datacenter
⇔ Redirected from autica.com

Active since the 1990s, VPS.NET offers cloud-based services, running on the latest technology and newest hardware. They are one of the industry-leading VPS providers and they are a member of THG Hosting.

The company specializes in VPS solutions, but customers can also find:
  • VPS Cloud;
  • Cloud Servers;
  • Reseller Hosting;

With VPS cloud servers, customers will run their business on a multi-tenant platform that is user-friendly when it comes to network, storage resources or compute management. These servers operate on Intel Xeon scalable processors.

VPS servers are based on SSD drives and they operate on CentOs and Ubuntu. They are unmanaged, but customers can choose their servers to be fully managed (by paying an additional fee for server monitoring or monitoring & configuration). Security is also made sure through SSL certificates.

💰 Price & Cost


The prices for their products are highly competitive compared to what is generally offered on the hosting market. Billing is made hourly or monthly. There is no clear money-back guarantee stated on their homepage.

⌛ Reliability


Based on their Service Level Agreement, VPS.NET states that they provide 99.9% uptime guarantee for their services. Should any downtime occur, VPS.NET states that they will credit the customer’s account.

🏢 Data Center


The company is based in Providence, Utah. They operate from 24 data centers around the globe that are registered in the following locations:
- USA: Atlanta (Georgia), New York City, Los Angeles, San Jose (California), Chicago (Illinois), Dallas (Texas), Washington DC, Salt Lake City (Utah), Phoenix (Arizona), Miami (Florida);
- Canada: Toronto, Montreal, Vancouver;
- UK: London, Manchester;
- Germany: Frankfurt;
- France: Paris;
- The Netherlands: Haarlem;
- Brazil: Sao Paulo;
- Japan: Tokyo;
- Singapore;
- Australia: Sydney;
These are powered by redundant sources and generated by popular network carriers.

✍️ Customer Support


Available 24/7, technical assistance can be requested on phone, e-mail, live chat or ticket support. Their team can also be contacted on social media, so customers can write to them on Twitter, LinkedIn or Facebook.

For more information, customers can search through their knowledgebase in case they encounter server management issues.

🔨 Control Panel


Like many hosting providers in the industry, VPS.NET uses cPanel as it has an easy-to-use interface and many customers already acquainted with the hosting industry prefer cPanel to any other control panel.

🎯 Conclusion

Part of THG Hosting, VPS.NET has been around for a long time and specializes in VPS solutions. Because of this, customers will not find other types of hosting here, such as shared hosting or dedicated servers.

With affordable products, great uptime backed by SLA, comprehensive support and server control via cPanel, VPS.NET is a reliable choice when looking to purchase virtual private servers on the market.

🌏 Server locations:

Atlanta Chicago Dallas Los Angeles Miami New York San Jose Salt Lake City Seattle Washington Montreal Toronto Vancouver Sao Paulo London Manchester Paris Frankfurt am Main Tokyo New Delhi Sydney
Datacenter locations for vps.net

📢 Special pages


vps.net screenshot
Website research for Vps.net on June 28, 2021 by WebHostingTop

Coupons🎁 Promotions

Limited Time - 35% OFF SSD VPS SERVERS
This offer is valid on new sales from our website or from the VPS control panel and are not applicable for renewals or existing services. This offer is valid for 6 months only and will revert back to full prices indicated thereafter.
Details https://www.vps.net/about-vps-net/terms-service/promotions/vps-ssd-cloud-sale-2018/ - 🔖 No time limit
Use code GIVEME10 for $10 credit.
Details https://www.vps.net/about-vps-net/terms-service/promotions/give-me-10/ - 🔖 No time limit, 📅 Verified: Mar 2, 2018
Visit website vps.net
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Plans📤 Vps.net Website Products

🔧 Reseller - 💻 Cloud Keep mouse
over features!
💰Price💿 Disk space 📶 Transfer 📆 Updated🆓 Free domain /
🔌 Allowed
Cloud Reseller Hosting features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat, Available 24/7
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of Cloud Reseller Hosting from vps.netGLOBAL VPS RESELLER HOSTING
Offer fast VPS Server deployments in 24 locations across five continents.

BECOME A CLOUD RESELLER
Create a new revenue stream by reselling our industry leading cloud services under your own brand.

FULL AUTOMATION
We [...]
🔗 Plan URL : https://www.vps.net/
on requestunlimitedunmetered 0 / unlimited
🔧 VPS - 💻 Linux/Windows Keep mouse
over features!
💰Price💿 Disk space 📶 Transfer 📆 Updated🔋 RAM /
📌 Dedicated IPs
VPS0.5GB features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat, Available 24/7
🔋 RAM : 500 MB
💪 CPU : 1 Core
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of VPS0.5GB from vps.netIdeal for simple websites, secondary nameservers & small test environments.
CentOS (Free)
Ubuntu (Free)
Windows Std Edn (+$7.50/mo)
cPanel + CentOS (+$10.00/mo)

Locations:
US – New York City
US – Salt Lake City
UK – London
CA – Toronto
US – [...]
🔗 Plan URL : https://www.vps.net/products/ssd-vps/
$5.00/mo.20 GB SSD1 TB 500 MB / 0
VPS1GB features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat, Available 24/7
🔋 RAM : 1000 MB
💪 CPU : 4 Cores
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of VPS1GB from vps.net
🔗 Plan URL : https://www.vps.net/products/ssd-vps/
$10.00/mo.25 GB SSD3 TB 1 GB / 0
VPS2GB features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat, Available 24/7
🔋 RAM : 2000 MB
💪 CPU : 4 Cores
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of VPS2GB from vps.netIdeal for wordpress, drupal & other CMS, forums and medium sized web shops.
CentOS (Free)
Ubuntu (Free)
Windows Std Edn (+$7.50/mo)
cPanel + CentOS (+$10.00/mo)

Locations:
US – New York City
US – Salt Lake City
UK – London
CA – Toronto
US – [...]
🔗 Plan URL : https://www.vps.net/products/ssd-vps/
$20.00/mo.50 GB SSD4 TB 2 GB / 0
VPS4GB features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat, Available 24/7
🔋 RAM : 4000 MB
💪 CPU : 4 Cores
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of VPS4GB from vps.netIdeal for cPanel and other hosting controlpanels as well as busy sites and forums.
CentOS (Free)
Ubuntu (Free)
Windows Std Edn (+$7.50/mo)
cPanel + CentOS (+$10.00/mo)

Locations:
US – New York City
US – Salt Lake City
UK – London
CA – Toronto
US – [...]
🔗 Plan URL : https://www.vps.net/products/ssd-vps/
$48.00/mo.100 GB SSD5 TB 4 GB / 0
VPS8GB features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat, Available 24/7
🔋 RAM : 8000 MB
💪 CPU : 4 Cores
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of VPS8GB from vps.netIdeal for complex web apps, multiple busy sites, forums or web shops.
CentOS (Free)
Ubuntu (Free)
Windows Std Edn (+$7.50/mo)
cPanel + CentOS (+$10.00/mo)

Locations:
US – New York City
US – Salt Lake City
UK – London
CA – Toronto
US – Chicago
US – [...]
🔗 Plan URL : https://www.vps.net/products/ssd-vps/
$96.00/mo.200 GB SSD6 TB 8 GB / 0
VPS16GB features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat, Available 24/7
🔋 RAM : 16000 MB
💪 CPU : 4 Cores
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of VPS16GB from vps.net
🔗 Plan URL : https://www.vps.net/products/ssd-vps/
$192.00/mo.400 GB SSD7 TB 16 GB / 0
🔧 VPS - 💻 Cloud Keep mouse
over features!
💰Price💿 Disk space 📶 Transfer 📆 Updated🔋 RAM /
📌 Dedicated IPs
Nodes 1 features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat, Available 24/7
🔋 RAM : 500 MB
💪 CPU : 1 Core
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of Nodes 1 from vps.netCLOUD VPS SERVERS
Protect your business from downtime

30 day money back guarantee Designed for reliability. We understand that downtime costs money, so every Cloud-VPS server is hosted on our self-healing cloud and backed by our 1,000% SLA

Cloud [...]
🔗 Plan URL : https://www.vps.net/products/instant-servers/
$17.00/mo.10 GB3 TB 500 MB / 0
Nodes 2 features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat, Available 24/7
🔋 RAM : 1000 MB
💪 CPU : 2 Cores
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of Nodes 2 from vps.netPower Pack gives you a bigger server for a smaller price. It doubles the RAM and CPU when server load is high. It includes unlimited bandwidth at most locations and β€œServer Density” monitoring. Power Pack is subject to a fair usage policy. Please [...]
🔗 Plan URL : https://www.vps.net/products/instant-servers/
$34.00/mo.20 GB6 TB 1 GB / 0
Nodes 3 features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat, Available 24/7
🔋 RAM : 1500 MB
💪 CPU : 3 Cores
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of Nodes 3 from vps.net
🔗 Plan URL : https://www.vps.net/products/instant-servers/
$51.00/mo.30 GB9 TB 1500 MB / 0
Nodes 4 features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat, Available 24/7
🔋 RAM : 2000 MB
💪 CPU : 4 Cores
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of Nodes 4 from vps.net
🔗 Plan URL : https://www.vps.net/products/instant-servers/
$68.00/mo.40 GB12 TB 2 GB / 0
Nodes 15 features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat, Available 24/7
🔋 RAM : 7500 MB
💪 CPU : 8 Cores
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of Nodes 15 from vps.net
🔗 Plan URL : https://www.vps.net/products/instant-servers/
$255.00/mo.150 GB45 TB 7500 MB / 0
Nodes 16 features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat, Available 24/7
🔋 RAM : 8000 MB
💪 CPU : 8 Cores
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of Nodes 16 from vps.net
🔗 Plan URL : https://www.vps.net/products/instant-servers/
$272.00/mo.160 GB48 TB 8 GB / 0

Contact information is managed by vps.net representatives admin@v..., support@v..., sales@v..., catriona.thompson@t... [login]
Claim this business

📊 Web stats

Targeting: United States
📂 Details for https://www.vps.net/
📥 Website DNS: MX::aspmx3.googlemail.com => 74.125.200.26 ( Mountain View ) / Google LLC - google.com
MX::aspmx5.googlemail.com => 74.125.200.27 ( Mountain View ) / Google LLC - google.com
MX::alt2.aspmx.l.google.com => 142.251.9.26 ( Mountain View ) / Google LLC - google.com
MX::aspmx.l.google.com => 66.102.1.27 ( Mountain View ) / Google LLC - google.com
MX::aspmx2.googlemail.com => 142.250.153.26 ( Mountain View ) / Google LLC - google.com
MX::alt1.aspmx.l.google.com => 142.250.153.27 ( Mountain View ) / Google LLC - google.com
MX::aspmx4.googlemail.com => 142.250.157.26 ( Mountain View ) / Google LLC - google.com
dns1.vps.net => 67.228.254.4 ( San Jose ) / SoftLayer Technologies Inc. - softlayer.com
dns2.vps.net => 67.228.255.5 ( Dallas ) / SoftLayer Technologies Inc. - softlayer.com
📌 Website IP: 31.177.17.43
📍 IP localization: United Kingdom, England, Lostock Gralam - see top providers in Great Britain
🔗 ISP Name, URL: The Hut.com Limited, thehutgroup.com

✅ Customer testimonials

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How much is 4 + 3 ? Respond with 7
 

📋 Vps.net News / Press release

i2Coalition Welcomes Four New Members to the Board - The Internet Infrastructure Coalition (i2Coalition) has elected four new members to its Board of Directors. The four – Melinda Clem of Afilias, Jordan Jacobs of SingleHop, Ditlev Bredahl of OnApp and Graeme Bunton of Tucows – join the i2Coalition's Board with years of experience dealing with the nuts and bolts of the Internet – including the cloud, web hosting and domain name registry. These four new members will be joining seven returning members who will be serving their second [...]
UK2 Group Boosts Customers’ Websites with CloudFlare - Global hosting company, UK2 Group, has teamed-up with leading web performance and security company, CloudFlare, to extend customers' infrastructures directly to the network edge for faster website content delivery, improved optimization and deeper security.
UK2 Group's Midphase, WestHost, VPS.net and UK2.net customers deploying CloudFlare will benefit from websites which, on average, load twice as fast and use 65 percent less bandwidth. They will also be better protected from DDoS attacks, [...]
VPS.net launches high speed SSD-VPS servers in its New York City data center - VPS.net, part of UK2 Group, announced today the availability of its high speed SSD Virtual Private Servers (VPS) in its new data center in New York City. Built with the latest specifications and benefiting from fast, robust connections to the New York International Internet Exchange (NYIIX), the servers will meet the demands of developers, systems administrators and small businesses looking to deploy high performance virtual private servers into the heart of the internet in New York City and [...]
[search all vps.net news]

📣 Vps.net Social Networks

https://www.linkedin.com/company/vps-net/
VPS.NET (established 2009) is a Privately Held entity having 279 followers on LinkedIn and 51-200 employees, industry Information Technology & Services.
Vps.net Blog  (RSS error) Blog added on March, 2014, with total 404 articles, Language en-US. See recent blogs summary posts:
- Introducing the new Cloud Compute control panel - We are excited to finally announce one of the latest developments we have been working on – say hello to a brand-new control panel for our cloud computing product, Cloud Compute. We understand that ...
- Make Hosting Easy With Managed Services & Support - Experience supreme support and management with instant access to our Managed Services & Support. Let VPS.NET monitor and manage your VPS or cloud solution and take the stress out of hosting. Learn ...
- How Data Analytics Can Help Fight Money Laundering - Money laundering is a big business. The sheer volume of illegal funds being β€˜cleaned' and introduced into the economy is mind-boggling. Modern laundering is also an unfortunate side-effect of the ...

📈 Domains trend


Vps.net Domain trend

Reviews👪 Vps.net Customer Ratings

The quick stats of Vps.net profile shows a note average of 2.1 out of 10, counting 20 opinions. (few listed on the top of the page)
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📅
gkozyris@i4ria.com (gkozyris@i...) / liveinsurance.com
⏳ Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
😠 SUCK big time
1. wost SLA
2. London VPS almost down 2 to 7 times per month
3. The wost tech dept after they destroy my files even if I have paid all rsynch for 2 years they inform me that those are corrupted plus that they coulding restore my system after their fault
4. After the above I have aksed the refound of all the money I have paid for 2 years and for the back up since that the back up never worked and they refuse
5. they continue to charge me for the back up after that

📅
-anonymous- (-no email-)
⏳ Time Hosted: 2 to 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😠 Just check "status.vps.net".

They continually have problems. In particular, the SAN setup used is absolutely terrible. Tried a number of different DC's, and via Pingdom monitoring I couldn't go a single 30-day period without at least 1 minor to major interruption.

I've since moved on to AWS, where I'm currently at 94 days of 100% uptime (recent AWS outage didn't affect me).

Suppose VPS.net could still be useful if I needed some cheap "throw-away" VMs where reliability wasn't a concern. But for anything important, or where high up-time is a must, stay way the f*ck away, from these guys.

Oh, and PS, VPS.net and the entire UK2 brand were not too recently bought buy an investment bank. And we all know that banks care a lot about customer service and really building the brands they buy... not just taking them for all the money they can... ;-)
📅
Johnny (-no email-) / armorvps.com
⏳ Time Hosted: 1 to 3 months
Global rating
Features
Cost
Customer Relation
Control Panel
😁 No Problems at All!
I'm not exactly sure why everyone posts negative reviews, but I have the feeling most of the problems encountered are the customer's fault. I've noticed that VPS.NET seems like a small company with a limited number of employees, this results in many issues being resolved over a course of hours rather than minutes. However, support tickets should be expected have longer reply times and I've never had one unanswered.

My experience with them has been fully positive! The only time I had trouble with my VPS was as a result of me updating some software that had a conflict with pre-installed software. Even better, they fixed it for me!

I've always found the support to be very thorough as well, no one-word answers. As cloud technology is new and still evolving, it is important to remember that problems may come up. I stuck with a reliable OS and have yet to find any issues with my service. Recommended if you're computer/server saavy and want to be on the cutting-edge of cloud [read more...]
📅
Deke (deke@c...)
⏳ Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
😠 vps.net should be avoided
I am posting this bad review because I am sick and tired of VPS.net poor service both server outages without explaination, and terrible customer service. Today I reported an outage on my main hosting VPS server with 60 customer accounts. It was ignored for 4 hours. After repeated followups on my part, they finally responded with..."we are looking into it". 3 hours later, my system was finally back online. I was told that the file system was corrupted, but I knew for a fact that that was a lie. Their DNS server was failing, offline, or fire-walling requests. It took simple tests to see that the requests stopped dead at their DNS server. It was not the file system. I requested a complete trouble report so I can document exactly why my service was interrupted for 7 hours on a business day during business hours. They told me I have to pay $10 for that. So they can go scratch.

So I am moving to a new VPS. Its a big pain, but VPS.net is a horrible company. The don't even have a phone # [read more...]
📅
Darrel (president@l...) / lasvegaswebhosting.com
⏳ Time Hosted: 1 to 3 months
Global rating
Features
Cost
Customer Relation
Control Panel
😠 Worst Web Host EVER!!!
The VPS.NET Report Card:

High Availabilty = FAILED
Fully Redundant = FAILED
Fault Tolerant = FAILED
Self Healing = FAILED
Support = FAILED MISERABLY
Cloud = MORE LIKE FOG
📅
Rob (are_you_crazy_too@y...)
⏳ Time Hosted: 1 to 3 months
Global rating
Features
Cost
Customer Relation
Control Panel
😠 I'm working on a website that we decided to host on VPS.net. I can say the first day was the only good day, because didn't enough experience with VPS.net

After 3 Weeks, our website when down and the node became unavailable. Support? $10/Ticket. Unfortunately, I didn't have a recent backup and after checking the console (in VPS control panel) there was an error message about the corrupt hard drive. Neither the SSH or FTP were working.

I was able to get my files out after 2 hours of aggravating work, but VPS is definitely a place that I will NEVER visit again.

If you like your files and the effort you put in to your projects, DO NOT use these guys.
📅
Jason (maxandmira_aredogs@y...)
⏳ Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
😠 Horrible experience. Do not use this company if you have important information. Here are the problems:

- No phone number for support
- Their support is done through a forum and when they do respond they make no sense because english is not their first language. Nothing against these people but if you need help it will be difficult.
- Our node was down for 5 days. Luckily we had a backup and we launched with another hosting service.
- Their SLA claims 100% uptime however they only credit your account. Since we cancelled our account that was worthless to us. We tried to get a refund and they said NO REFUNDS. We are contesting the charges now.

DO NOT USE THIS COMPANY. YOU WILL BE SORRY.

📅
Scott (getalinkseo@g...)
⏳ Time Hosted: under 1 month
Global rating
Features
Cost
Customer Relation
Control Panel
😠 Terrible terrible hosting company. Stay away from. I just canceled my account after being with them for 4 days. I've had 3 straight days of downtime without explanation . The support staff ignores my tickets, they have no phone number to call, and the company provides no transparency. I switched hosts and filed a dispute with my credit card company.
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pheromone (biscodyl@h...)
⏳ Time Hosted: under 1 month
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😠 I signup for 1 node later upgrade to 2 nodes. My 1 month with them maybe the worst experience ever with vps provider.

In the 3rd week, my site encounter at least 1hour server downtime daily. My fourth week, almost the full week downtime. Lots and lots of problem

- Hypervisor problem
- SANS problem, which lead to Disk IO problem, slow connections, long downtime 5 - 8 hours daily.. !!?

Open support ticket will lead you to pay more to troubleshoot the problem THEY did.

Features and customer support quick response doesn't do any good if you cannot use your hosting. Stay away, just a bunch of crooks wants your money without providing good services.
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Sigi Eisenreich (arve888@g...) / nnpro.eu
⏳ Time Hosted: 1 to 2 years
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😠 We have about 20VPS with VPS.net, all the time they have a Zone Problem or something else which lets all the VPS in one zone fail with extremely high downtimes. The last downtime now was over 5hours!

The control panel often hangs or is unresponsive which doesn't make it better when it takes over 1h already just to respond to the ticket and then another couple of hours till the problem is resolved!

Response and service quality to the hundreds of support tickets we issued the last months was NULL. The support team quality is very unsatisfying. One time the VPS after reboot was not available to the internet anymore. The solution of VPS.net was to simple turn off the Firewall after it took already 3h to resolve the issue.
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Chris Marshall (chris.marshall@s...)
⏳ Time Hosted: under 1 month
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😠 I subscribed to this service, even though it was about $10 more than other companies offering the same service. Once I tried to setup my first VPS, I found out that the "1" node I had purchased was not enough for a Windows VPS, and that I would need to purchase another node. None of this was communicated up front and I think they misleadingly use this method to get more money out of people who have paid and don't want to waste their initial subscription fee. At least with virtualservers.com you get to select what you are purchasing up front, what OS, and additional options, unlike VPS who would like to sell you the car, but then once you sign, advise that you will need to pay extra for the engine. Not impressed, cancelled my account immediately.
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Simon Keen (simon.keen@a...)
⏳ Time Hosted: 3 to 6 months
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😠 The model used by vps.net with switchable nodes etc is good and at first it all looked great. Easy to use etc.

I started hosting a few nodes with them but we are about to go live and I can't risk it any more

Multiple major outages lasting several hours in 3 months when I could not access my machines. No information from them about what was happening.

The first time it was a problem when switching over a router. This time who knows its been at least 2.5 hours so far and still counting.

There is no network status information on the website, no planned maintenance warnings and their website is barely functioning.

For a production system they are too dangerous.

The control panel they provide is grindingly slow at the best of times and often stops completely when things go wrong. This means you can't contact support.

The virtual console access doesn't work half the time and will only work with some browers.

When everything is working, it is fine but that's not [read more...]
📅
Noah Diewald (noah.diewald@g...)
⏳ Time Hosted: 1 to 2 years
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😞 Man does it suck to be leaving VPS.net. They have so much going for them. The prices are good and upgrading is straight forward. Everything is easy to use. Unfortunately, none of that matters if your VPS is down on a weekly basis, sometimes for hours at a time. There are mystery reboots and only excuses while their reliability gets worse and worse. I liked them a lot at first but I'm so tired of having egg on my face in front of my clients.

A particularly bad time I had with them was when one of my VPS's hosting a client's app went down for several hours. I waited around for an eternity for them to get it sorted out. Finally it comes back up and a quick examination makes it look ok. A couple of hours later my client is on the phone, things are broken all over. I check it out and it turns out that they've messed with network settings and the hosts file without telling me. I can understand downtime now and then and I can understand that sometimes something breaks so bad it needs to
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Bill (billquimby@b...) / tollfreenumbers.com
⏳ Time Hosted: 3 to 6 months
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😠 Who ever heard of a hosting company without a phone number? If your website goes down filling out a form online is NOT how you want to handle it. I was referred to them by Yoast.com and I really valued his opinion now, but the features, price and speed don't matter if you can't reach anyone when something happens.

They may be alright for a non-crucial secondary or backup service. But they're no reliable enough to run any serious business on. I can say that from experience!
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Russell T (redrusty66@e...)
⏳ Time Hosted: 3 to 6 months
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😠 Horrible company, The worst customer support I've ever expeirenced. Always causing glitches and blaming the customer and leeching as much money from customers as possible with little return.
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klogd (f349780@u...) / none
⏳ Time Hosted: 3 to 6 months
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😁 Have had 0 downtime on two of my virtual machines there. Never had any problems with the machines.

And they just upped the amount of memory for each node from 256 to 375 MB :D
📅
Michael Findlay (1clickservicesltd@g...)
⏳ Time Hosted: 1 to 3 months
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😠 Poor response time, one node failed within 1 month, and second month would not run a simple script I could not get access to run, causing me more problems. Still offline after 1 hour. I do not recommend them.

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